Help CentreGetting Started Where Are The Location Of The Sensor And The Light? How To Seal And Replace The Bag How To Open The Lid When & How To Charge The Battery Properly Quick Guide For Setting Up Your TOWNEW User Manuals T1 ‐ Battery Replacement Guide How To Clean Your TOWNEW What Is The Overflow Feature? How To Change The Bag Refill / Liner Ring How To Interpret The Light Changes FAQ T1 ‐ Battery Replacement Guide What’s The Distance That The Sensor Can Detect? Each Refill Ring Contains Up To 25 Bags, What Does That Mean? TOWNEW Dimensions & Specifications What Makes TOWNEW Different From Other Trash Cans? Do You Have Various Bag Colour Options? Can I Use Regular Trash Bags With TOWNEW? Does TOWNEW Have Various Sizes? Troubleshooting T1 ‐ Battery Replacement Guide The Lid Isn’t Opening And Closing Smoothly Failed To Seal The Bag And The Sealing Bar Doesn’t Return To Its Initial Position Too Much Plastic Bag Is Coming Out Of The Ring, How To Fix This? The New Plastic Bag Is Not Installed Properly Inside The Can The Button Doesn’t Work When I Swipe My Hand Above TOWNEW The Lid Isn’t Opening Failed To Seal The Bag, It Just Beeps In Sequence And Doesn’t Seal What Is The Bag Capacity? Still can’t find an answer? Send us a ticket and we will get back to you. Submit A Ticket